Claiming via Online Member Services is no longer available. Sorry for the inconvenience. For info on claiming via the app, email, or post, please visit claiming for extras.
Reset your password after two failed attempts so you don't lock your account.
Please contact us during business hours.
To make life easier, download the UniHealth app on the App Store or Google Play. Make sure to get the latest version (before we switch off all older versions on 25 October). With the new app, you'll be able to:
· Snap and submit Extras claims
· See your remaining Extras limits
· Check what you're covered for
· View and update your personal info
All the people listed on the policy must be eligible to claim Medicare for you to receive the rebate as a reduced premium.
If at any stage you wish to nominate a new income tier or stop receiving the Australian Government Rebate as a reduced premium, you must notify your health fund as soon as possible.
(If No) Applicants not covered by the policy cannot claim the Australian Government Rebate on Private Health Insurance (excluding child only policies) and employers and trustees of organisations cannot claim the Australian Government Rebate on Private Health Insurance on policies paid on behalf of employees.
All people listed on the policy must be eligible to claim Medicare for you to receive the rebate as a reduced premium. If you are unsure whether you are eligible for Medicare, go to https://www.servicesaustralia.gov.au/individuals/services/medicare/medicare-card for more information.
For more information about the Australian Government Rebate on Private Health Insurance, go to privatehealth.gov.au Questions about Medicare eligibility can be made at any Services Australia Service Centre or by calling 132 011.
Note: Call charges apply – calls from mobile phones may be charged at a higher rate.
Applicants must nominate a rebate tier based on their estimated income for the financial year from the rebate tier below.
The privacy and security of your personal information is important to us, and is protected by law. We need to collect this information so we can process and manage your applications and payments, and provide services to you. We only share your information with other parties where you have agreed, or where law allows or requires it.
For more information, go to servicesaustralia.gov.au/privacy.
I declare the information I have provided is complete and correct. I understand that giving false or misleading information is a serious offence.